Terms & Conditions

Check In:

After 2pm for Cabins and after 1pm for Powered, Unpowered and Ensuite Sites.

Check Out:

Before 10am on day of departure.

- Please return any keys or security cards at your time of departure. Replacement costs of lost/unreturned keys or cards may be charged.

- Cabins or ensuites left in an unsatisfactory state (determined by us) may incur a cleaning fee of up to AU$500.

Reception Hours:

9am to 5pm.

Deposits and Payments:

A deposit is the cost of the first night’s rate and must be received at the time of your booking. Deposits made by credit card will only be refunded back to the original credit card. Payments must be made prior to or at time of check-in. A credit/debit card surcharge may apply.

Safety Guidelines:

We have rules and guidelines to ensure the health, safety and comfort of all our guests. You and your party must obey all park rules, guidelines, signage and reasonable requests from park staff. For more information please ask us about our Park Rules.

Park Entry:

We reserve the right to refuse entry into the park: If we reasonably determine that you, or someone in your party (including pet), could present a risk to the health or safety of our staff or guests at the park; if someone in your party fails to comply with our terms and conditions; or for any other reason we so determine in our discretion (including for our own purposes).

Day Guests:

We request that paying guests who are expecting visitors during their stay inform reception staff at the time of check-in. During times of high occupancy we may refuse park entry to visitors. A tariff may apply for all day visitors to the park.

Camp Fires:

Use of camp fire pits may not be permitted due to fire restrictions. Please contact reception if you require any information.

For full Terms and Conditions please contact our reception.